Course Details

Course information

Did you know that an estimated 30% of all business emails are aimed at clarifying miscommunication generated from the other 70%? As more and more organizations come to this realization, business writing skills training has become a staple for capability development initiatives. 

This course provides an introduction to business writing skills as they relate to the drafting of emails, memos and business letters. During this course, we will describe and apply structuring and business writing techniques designed to cater for the modern business environment. Above all, we will emphasize the use of simple, clear and positive language in addressing day to day business affairs.

Course Objectives

• By the end of the course, participants will be able to: 
• Apply the fundamental pillars of business writing for achieving better results 
• Practice basic techniques for writing effective emails, letters and memos 
• Demonstrate professionalism by writing in a clear, specific and positive manner 
• Deliver solid conclusions through organized structure and flow 
• Use practical and modern methods for powerful business writing