Course Details

Course information

Negotiation is a key skill that, when mastered, can enhance communications and provide better results from communication especially in the corporate world where successful negotiation translates directly into successful business relationships and profitability. This course will teach participants the basics of negotiation, how to prepare to negotiate, and ways to respond to negotiation challenges, how to create win-win solutions or win-lose when needed, and how to create sustainable agreements.

Course Objectives

At the end of this course, the candidates will be able to:

• Learn the phases of negotiations & gain the skills necessary for a successful negotiation
• Apply basic negotiating concepts (BATNA & ZOPA)
• Lay the groundwork for negotiation
• Identify what information to share & what information to keep to yourself
• Master basic bargaining techniques
• Demonstrate how to reach a consensus & set the terms of agreement
• Deal with personal attacks & other difficult issues
• Gain insight into ways you can position your brand more successfully and identify a path forward
• Understand the negotiation styles (emotional and psychological)
• Evaluate how you can present your credit most effectively in the approval process
• Learn specific steps to take to overcome seven difficult negotiating tactics Master Workshop:

• Internal Negotiation and leveraging Relationship
• Apply the negotiating process to solve everyday problems
• Identify the most effective tactics to influence others decisions
• Negotiate when you are weak with your value propositions
• Negotiate with unclarity and various blind spots.