Course Details

This is a basic learning course in persuasion, negotiation and communication. In this course participants will learn the key skills and the techniques so they can win people around to their ideas, influence others on certain decisions and persuade them to take a certain course of action all by the way that they communicate with them.

Objectives:

• Review of Communication Basics
• Using another Communication preferences to Influence and Persuade
• Techniques for Building Rapport
• Linguistic Tools for Influence and persuasion 
• Framework Theories for Applying Persuasion and Influence Techniques
• Influence and Persuasion in Sales