Course Details

Mastering Emotional Intelligence Course is done by us. Leading and managing requires more than simply a high IQ (Intelligence Quotient). Managers need to understand how their own emotions have an impact on their performance, and how understanding and handling the emotions of others can maximise individual and team performance.

Objectives:

• To understand the elements of Emotional Intelligence
• To increase your understanding of different aspects of human behaviour
• To understand your own emotions and how to manage emotional reactions to achieve the desired results
• To learn how to increase your ability to become more self-motivated
• To be aware of how to demonstrate empathy
• To be able to communicate with, and motivate others, based on understanding their emotions
• To gain awareness of how to empower others and inspire high performance in the workplace
• To learn to deal with daily work and personal pressures more productively
• To be able to build strong, open, and honest relationships