Course Details

Office Management Modular Course is conducted by us. This three-day programme allows participants to see clearly how offices can be run efficiently and effectively.

Objectives :

• To understand the roles and responsibilities of an office manager
• To understand the function of an office manager as a leader
• To understand the challenges of leadership and determine your own leadership style
• To understand the different personalities within the team and how to motivate them
• To examine recruitment procedures and understand how to identify the competencies required for the position
• To ensure the smooth running of the office at all times
• To be aware of, and deal with, health, safety, and environmental issues at work
• To understand the importance of effective office policies and procedures
• To understand the most effective document management system and adapt this to your business needs
• To learn to manage time more effectively, using planning and organizing skills
• To enhance communication skills in a multicultural workplace
• To develop and use effective assertiveness skills
• To learn to deal with difficult people, manage upwards, and manage your manager