Course Details

Training on Consumer Loan Collection Techniques is given by us. This course is designed for bank’s collectors and concisely covers all aspects of effective loan collections. Upon the completion of this course, the participant will be able to:

• Recognize the role of the collections department and the tools available
• Demonstrate the skills of a successful telephone collections call
• Integrate effective collections letters into overall collections strategy
• Demonstrate the skills of effective face-to-face collections visit
• Determine the appropriate actions to conduct repossession
• Be aware of skip tracing techniques that enhance collection efforts